Privacy Policy

1. Introduction

Dr Kim Eu ("we," "our," or "us") operates the website https://dr-kim.com. This Privacy Policy informs you about how we collect, use, and protect your personal information when you visit our website and use our services.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

2. Data Controller

The data controller responsible for your personal information is:

3. Information We Collect

We collect the following information:

• Personal Information Provided by You: This includes your name, email address, phone number, and shipping address, which you voluntarily provide when you:
  • Place an order for our products.
  • Contact us using our contact form.
• Automatically Collected Technical Information: When you visit our site, we automatically collect limited information about your device and browsing actions. We use Google Analytics to collect this data, which may include your IP address, browser type, operating system, and information about your visit (such as pages viewed and time spent on the site). This information is collected via cookies and similar technologies.

4. How We Use Your Information

We use your information for the following purposes:

• To Fulfill Your Orders: To process your payments (via Stripe), arrange for shipping, and provide you with invoices and/or order confirmations. The legal basis for this processing is the performance of a contract with you.
• To Communicate With You: To respond to your inquiries sent through our contact forms. The legal basis for this processing is our legitimate interest in answering your questions and providing customer service.
• To Improve Our Website: We use Google Analytics to analyze how visitors use our site. This helps us improve our website functionality and user experience. The legal basis for this processing is your consent, which we request via our cookie banner.

5. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties, except to the following trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential:

• Tilda Publishing: Our website is hosted on the Tilda platform. The data you submit via our contact and order forms is stored on their servers. You can review Tilda's Privacy Policy on their website.
• Stripe: We use Stripe as our payment processor. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. Stripe's privacy policy can be found on their website.
• Google Analytics: We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

Our business involves shipping products worldwide. Your personal data (name and address) is shared with our shipping partners (e.g., postal services, courier companies) solely for the purpose of delivering your order. These transfers are necessary for the performance of our contract with you.

7. Data Retention

We will retain the personal information you provide through contact or order forms for a period of one (1) year, unless a longer retention period is required or permitted by law. After this period, your data will be deleted.

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at sales@dr-kim.com. We will respond to your request within one month.

9. Cookies

We use cookies on our website through Google Analytics. You can control your cookie settings through your browser. For more information, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the changes on this page and update the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: